2015 the year in review

Ingenico Group sets itself new ambitions

Interview with Philippe Lazare, Chairman and CEO

The interview

Key figures 2015

€2,197mRevenue

€508mEBITDA

€230mNet Profit

€285mFree Cash Flow

In 2015, the Group demonstrated excellent operational and financial performance allowing it to achieve its medium-term objectives one year ahead of schedule.

Nathalie Lomon, EVP Finance & Business Performance

A global player

  • Asia-Pacific
    & Middle East
  • Latin America
  • North America
  • ePayments
  • Europe
    & Africa

An extensive business model

  • Payment services
  • Payment terminals

The Ingenico Group share

+0% since 1 March
2015

Our objective is to maintain an open and informed dialog with institutional investors, individual shareholders and analysts.
The support and loyalty of private and institutional shareholders are essential assets for Ingenico Group’s longterm development.

€1.3Dividend proposed at the AGM on 29 April 2016

+30%Dividend increase

35%Distribution rate

36%Average annual return since 2009

A comprehensive service offering

27mterminals deployed

1 000+banks and acquirers

+3,25+billion transactions processed in 2015

€59billion in transactions

...tailored to each sales channel

Today, Ingenico Group offers its clients an end-to-end high added-value service offering that goes far beyond secure payment solutions. Based on our recognised leadership in payment terminals, this service offering spans the entire value chain of transactions across all channels. Ingenico Group has become a key partner that can meet the needs of all kinds and sizes of businesses on an international scale. Our comprehensive, innovative range of solutions and services now allows us to support our clients in developing cross-channel and cross-border payment.

Innovation

Elevate

A more in-depth data analysis solution

This decision-making solution allows merchants to see their customers’ profiles and payment data in order to analyse their business performance in all geographical areas

Hackathon

To invent the commerce of tomorrow

48 hours to invent the commerce of tomorrow: this was the challenge set for the 80 participants in the first Ingenico hackathon held in Paris in November 2015.

Ingenico Labs

Multi-payment in connected screens

Integrating payment into connected advertising screens is a unique opportunity to create new interaction points between merchants and their customers.

Connect / MyCheckOut

New tools for online and mobile payment

The Group adopts a mobile-first approach and provides merchants with a state-of-the-art solution to integrate and optimize online and mobile payment.

A global footprint

North America

  • Accelerating growth
  • The United States is now the Group’s No. 1
    market, buoyed by the faster pace of EMV migration and
    the roll out of NFC
15%

Europe and Africa

  • Strong momentum in mature and emerging markets
  • Accelerated deployment of in-store and cross-channel services
35%

Latin America

  • Fast-paced terminal sales in Brazil thanks to stronger
    commercial relationships with buyers and
    an innovative range that is tailored to the market
  • Expansion in Chile, Peru and Colombia
10%

Asia-Pacific
and Middle East

  • No. 1 in China: market driven by
    the retail sector
  • Strong results in India and Turkey
20%

ePayments

  • Major operational advances: integration of
    Ogone and GlobalCollect, new product
    development and launch of a dedicated brand:
    Ingenico ePayments.
20%

A sociallyminded and responsible group

- 22%Global carbon footprint
per terminal installed
(2011-2015)

-55%Energy consumption
per terminal installed
(2011-2015)

29%of goods
transported by boat
in 2015

The global leader in payment solutions, Ingenico Group must set an exemplary standard when it comes to social responsibility. In 2015, its approach got a renewed boost with the creation of a CSR post supported by a multidisciplinary team and the gradual creation of a network of ambassadors. On the strength of this reinforced organisation, Ingenico Group is well prepared to achieve its ambition of generating inclusive and transparent growth based on ever more innovative and reliable payment solutions

Our human capital,
the pillar of our success

+8% new
employees
in 2015

58 000hours of training offered in 2015, i.e. 12 hours per employee

170employees used telecommuting

78%overall rate of participation in the People In survey

Creating a motivating working environment

We strive to develop a working environment based on four themes: giving meaning, developing skills, fostering a culture founded on respect and fairness, and acknowledging results. This contributes to personal and Group commitment to achieving the Group’s ambitions. An internal engagement survey “People in” was launched in June 2015. The overall rate of participation reached over 78% of the Group’s employees. In particular, the survey revealed staff members’ confidence in the Group’s strategy, their pride in belonging to it, the customer focus and a positive view of their working conditions.

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